SchemeWise Support Coordinators are all allied health professionals with deep knowledge of the NDIS and how it works.
Our Coordinators provide support to young people, adolescents and adults living with disability and are experienced with complex care needs and arrangements. Coordinators can support you with school, home and general life requirements – and assist you to navigate NDIS plan implementation options across the disability, community and mainstream sectors.
Our coordinators are also experienced working across various sectors including juvenile and adult justice systems, mental health services and with community services such as Care and Protection matters. Some od the disability conditions our coordinators work with include:
- People living with Autism or Asperger’s
- People living with lifelong mental health conditions
- People living with intellectual disability
- People living with acquired/traumatic brain injury
- People living with other neurological conditions such as MS, Parkinson’s, early onset dementia or motor neuron disease
- People living with complex conditions like chronic (neuropathic) pain, and
- People living with complex physical disabilities (like cerebral palsy, polio, etc)
The SchemeWise support coordination service currently has capacity to support people living in the ACT, specifically.
Under you NDIS plan, if you have been provided support coordination it will appear as Coordination of Supports. If you have this item in your NDIS plan… please read on.
How can SchemeWise Support Coordinators help you?
Some of the ways our support coordinators work with you might include:
- Planning services and supports
- Designing specific services and supports for you
- Assisting with life stage transitions including schools, living arrangements and work or training
- Help people with supported independent living (SIL) arrangments
- Help plan future arrangements for care, living or health needs (including safety planning)
- Assist with implementing early intervention supports for children
- Accessing community and/or community activities and services
- If Improved Life Choices is included in your NDIS plan – helping you find the right plan manager for you
- Other services or supports you need to meet your goals
Getting started with SchemeWise support coordination
SchemeWise offers potential customers an initial meet and greet – at a place of their choosing and a mutually agreeable time Monday to Friday between 9am and 430pm. We generally seek to meet for 45-60 minutes which is AT NO COST or obligation, to you. When you meet with a SchemeWise coordinator they will ask you about your goals and how you wish to receive support to implement your NDIS plan.
SchemeWise coordinators generally ask you to bring along your approved NDIS plan as well, but it always stays with you! They just need to see your plan so your coordinator can understand how its has been constructed, which goals are main and those that are longer term, and can explain the options which may be available under it (in case there are things you may not have considered or which could provide a broader range of options to you).
It is important to remember that a meet and greet is just a ‘chat or talk’ and provides a means for you and the SchemeWise coordinator to get to know each other. This is because whomever you choose to use for support coordination…. you need to feel you can TRUST them to help you. After all, a coordinator will be working on your behalf. By having a chat around your plan it provides you a better means of assessing if a SchemeWise coordinator is the right person TO HELP YOU!
After a meet and greet has occurred a SchemeWise coordinator will contact you and ask if you would like to put in place a service agreement. This is the basis to define the way your coordination service will work, including important things you want assistance with, and the level or amount of service available under your plan. Once this is agreed, SchemeWise will then set up a service booking on the NDIS portal for your support coordination. And just so you know, SchemeWise Support Coordinators generally only charge for the time required to support you, each two weeks, after work is completed!
The SchemeWise Service Agreement will also specifically include that your coordinator will prepare and submit progress reports to the NDIS, will collect information and evidence to support your next NDIS plan review, and will ensure that relevant information is made available to you at your review from ALL your services and supports. If any other service you are speaking with does NOT include these items specifically to help you… then you should be concerned!
Who can ask about support coordination?
SchemeWise accepts support coordination enquires or referrals from doctors, community and registered nurses, psychologists, counsellors, physiotherapists, occupaitonal therapists, direct services providers, hospitals or community organisations working with a person living with disability as well as self-referrals from people (NDIS participant’s), their carers or families.
To make it easy you can enquire about support coordination using our contact form on the SchemeWise website (please click here) or by calling SchemeWise on our 1300 785 567 phone number and leaving a message.
Either way you contact us a SchemeWise support coordinator will generally get back to you within a day and seek a time to meet with you at your home or somewhere in your local community like a coffee shop, park, plaza or a place that you can get to easily.
At SchemeWise we can help you get started… and keep going!
