National Services
National Public Toilet Map |
Find a toilet near you when you are out and about. |
Wheelchair accessible Accommodation around Australia |
Options so you can go anywhere |
Holiday in Australia |
With the help of the NDIS list (available here: https://www.ndis.gov.au/news/4121-summer-fun) there’s no shortage of inclusive fun to be had around the country. |
Beyond Blue |
For help with depression, anxiety and related disorders P: 1300 224 636 |
1800RESPECT |
Confidential information, counselling and support service open 24 hours to support people impacted by sexual assault, domestic or family violence and abuse. |
Carers Australia |
Short-term counselling and emotional and psychological support services for carers and their families in each state and territory.
P: 1800 242 636 |
Embrace Multicultural Mental Health |
A national platform for multicultural communities and Australian mental health services to access resources, services and information in a culturally accessible format. |
QLife |
Open: 3pm-12am
QLife is Australia’s first nationally-oriented counselling and referral service for LGBTI people. The project provides nation-wide, early intervention, peer supported telephone and web based services to diverse people of all ages experiencing poor mental health, psychological distress, social isolation, discrimination, experiences of being misgendered and/or other social determinants that impact on their health and wellbeing. P: 1800 184 527 |
HeadSpace |
Free online and telephone service that supports young people aged between 12 and 25 and their families going through a tough time.
P: 1800 650 890 W: www.headspace.org.au |
Kids Helpline |
A free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25.
P: 1800 55 1800 W: www.kidshelp.com.au |
Centrelink (Disability Support) |
Payments and services for you, your family or carers. Call 132 717.
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| National Disability Advocacy Program (NDAP)
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Provides people with disability with access to effective disability advocacy that promotes, protects and ensures their full and equal enjoyment of all human rights enabling community participation. Learn more here. |
| National Disability Insurance Agency (NDIA) | The NDIS ensures that people with disability continue to get the support they need. P: 1800 800 110 W: www.ndis.gov.au |
| The Australian Human Rights Commission (AHRC) | The AHRC is an independent statutory organisation. They promote the rights of people with disabilities and building a more accessible, more inclusive community. More here |
| Australian Competition & Consumer Commission (ACCC) | The ACCC, amongst other things, can look into the manner in which disability providers set up, manage and provide services to people living with disability under the Australian Consumer Guarantees. |
Services in the ACT
ACT Integrated Service Response Program
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The Integrated Service Response Program (ISRP) is provided through the Office for Disability in the Community Services Directorate. ISRP provides short-term coordination support for people who have high or complex support needs. ISRP also provides funding for people with disability to purchase emergency supports and services from non-government providers.
ISRP works with the National Disability Insurance Agency (NDIA) and service providers to resolve crises and highly complex situations for people with intensive support needs. It connects individuals with mainstream services. ISRP ensures everyone is working together behind the scenes to support people who have intense support needs. The ISRP is available to assist people who are at risk of crises. For more information, including eligibility requirements and referral information, see the ISRP website. You can contact the ISRP team on 6207 1086 |
ACT Office for Disability |
The ACT Office for Disability provides strategic advice to government and community to create an inclusive Canberra so people with disability can fully enjoy their rights as citizens of the ACT.
The ACT Office for Disability leads government information and action to improve the inclusiveness and human rights of people with disability through:
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Services in NSW
National Home Doctor Service |
Phone: 137425 | Website: www.homedoctor.com.au |
Mobility Maps for NSW Areas |
Find your area and download the PDF
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NCAT Guardianship Division |
NCAT’s Guardianship Division is a specialist disability division within NSW Civil & Administrative Tribunal. The Division conducts hearings to determine applications about adults with a decision making disability who are incapable of making their own decisions and who may require a legally appointed substitute decision maker – Call 1300 006 228 and press 2 for Guardianship Division matters. |
NSW Disability Advocacy Service |
The NSW Disability Advocacy service is funded to provide community, ageing and disability as well as home care support – 1300 365 085 |
Official Community Visitors |
OVC Scheme is now part of the NSW Ageing and Disability Commission. OCV’s are appointed by the Minister for Families Communities and Disability Services. The service offers direct experience and expertise in areas such as disability services and supports, mental health, out-of-home care, advocacy and health care. |
Multicultural NSW |
Multicultural NSW promotes community harmony and social cohesion in one of the most culturally diverse states in the world. Interpreting and Translation services or Call 08 8255 6767 |
Legal Aid NSW |
A state-wide organisation providing legal services to socially and economically disadvantaged people across NSW. They deliver legal services in most areas of criminal, family and civil law – 1300 888 529 |
The Intellectual Disability Rights Service (IDRS) |
The IDRS is a specialist legal advocacy service for people with intellectual disability in New South Wales. They work with and for people with intellectual disability to exercise and advance their rights. 02 9265 6300 or 1300 665 908. |
State Emergency Service – SES |
Provides flood and storm assistance – fallen trees, roof & property damage, etc. You are a ‘vulnerable resident” if you’re elderly, fragile or have a disability which prevents you from being able to help yourself during a flood or storm emergency, then the SES will prioritise your request based on your needs and information provided – you will need to contact them. Be prepared Download the SES app. Call 13 25 00 |
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